AUSTIN, Texas — Jan. 25, 2013 — The San Francisco 49ers and the Baltimore Ravens will battle it out Feb. 3 for the title of National Football League champion. If you’re looking to attend the Super Bowl, Better Business Bureau reminds those super-fans to use caution when purchasing tickets for the big game.
Nationally, BBB received more than 1,000 complaints against ticket sellers in 2012. Most complaints allege tickets were misrepresented, not delivered within the estimated timeframe or consumers never received their tickets at all.
Scammers, knowing full-well the emotional frenzy some fans experience when trying to get tickets to Super Bowl XLVII, will be ready and waiting to take advantage of the unsuspecting. BBB encourages fans to be skeptical of offers that sound too good to be true, pushy sales tactics or any offer that requires the wire transfer of funds.
If you’re looking for a ticket to Super Bowl XLVII follow these tips:
- Take the time to properly research and compare tickets. Go to centraltx.bbb.org to find a trustworthy supplier or reseller.
- Ticket brokers should provide clear details concerning the terms of the transaction. For instance, whether the tickets are guaranteed; how they will be sent to you and the timeframe for delivery; and the broker’s refund, rescheduling and cancellation policies. Ask about surcharges.
- Verify the location of the seats on a seating chart to avoid being misled into purchasing obstructed view seats or seats that do not exist.
- Pay with a credit card or third party payment processors, such as PayPal, which offers additional protection and allows you to track your purchase. Never wire money.