BETTER BUSINESS BUREAU
OF WESTERN MICHIGAN, INC
News Release #20111128
Issued: November 28, 2011
Contact: Phil Catlett, President
616.774.8236 - 800.684.3222
Holiday Help From Your Better Business Bureau
of Western Michigan:
Shop or donate online only on sites that use technology that encrypts your personal and financial information before sending it for payment processing. Encrypting sensitive information makes it inaccessible to anyone outside the system. Any page on a site that asks for personal or financial information should have a URL or Web address beginning with https:// as opposed to the usual http://.
Another critical step in securing your personal and financial data is to provide only the information necessary to complete the transaction — and no more. Social Security numbers are not required to complete an online purchase and consumers should never provide this information. Being asked to reveal sensitive information, such as a Social Security number, on a retail Web site is an automatic red flag indicating that something is not right. Your best bet? Close your browser window and search for another, reputable source for the item you want.
Finally, whenever you shop online, it's best to pay with credit cards, which are protected by the federal Fair Credit Billing Act — a law that entitles cardholders to dispute charges made to their accounts. Unfortunately, there is no other form of payment that provides this type or level of protection.
The regional Better Business Bureau of Western Michigan services 38 counties in western Michigan. Our office is located in the Trust Building, 40 Pearl ST NW STE 354, Grand Rapids MI 49503. 616.774.8236 (Voice) 616.774.2014 (Fax) 800.684.3222 (Toll Free West Michigan ONLY).
BBB is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. BBB provides objective advice, free business BBB Business Reviews and charity BBB Wise Giving ReportsTM, and educational information on topics affecting marketplace trust. To further promote trust, BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 122 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than three million local and national businesses and charities. Please visit www.bbb.org for more information about BBB.